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Account Manager (New Business)
Reference Number: UKL/SAL005
Reports to: Sales Manager
Location: London
POSITION FUNCTION:
To generate and actively pursue quality sales leads and opportunities to meet/exceed sales targets, in line with Company guidelines with respect to pricing, products and procedures.
MAIN RESPONSIBILITIES:
- Identifying areas of new business and proactively working to broaden application of products.
- Closing sales and meeting/exceeding set sales targets.
- To account manage customers ensuring pro-active customer service, for repeat business referral.
- Behaving professionally and ethically in all customer dealings.
- To build relationships with prospective customers, through to completion of contract, ensuring delivery of services within the scope of pricing and product guidelines.
- To work with all departments including the Sales Support Team in order to ascertain that service levels are maintained according to the agreed minimum standards.
- To provide continuous input to the Sales Manager on views and ideas relating to revenue and value increase, with a focus on potential new services and/or new target groups.
- Provide feedback to relevant departments on the performance of the company as perceived by the customers with a view to improvement.
- Consistent use of Sales Database and any other reporting as requested by Line Manager.
SKILLS AND EXPERIENCE:
- Proven B2B sales track record within an IT services environment
- Proven track record of consistently achieving targets
- Able to work on several different levels with customers including executive management where necessary
- Excellent communications skills, both orally and written
- Having a good grasp of the IT industry and the business of our customers
- Proficient in Outlook, Excel, Word and Powerpoint.
- Excellent organisational skills.
- Sound problem solving skills; a creative approach with the ability to develop new ideas.
- Experience of providing a responsive, customer focused service.
- Exceptional time management skills and the ability to prioritise.
- Ability to produce work to a consistently high standard within tight deadlines.
- Capability to work independently and as part of a team.
- Educated to a good level of English & Maths (minimum ‘C’ Grade GCSE or equivalent qualification.
PERSON SPECIFICATION:
- Result oriented
- Flexible and adaptable, self motivated and a pro-active worker
- Self starter with a ‘can do’ attitude
- Able to see the bigger picture of the company
- Senior presence, able to command respect
Interested?
Please send CV and covering letter to:
Mary Egan - HR Officer UK & Ireland
E: mary.egan@telecity.com
T: +44 207 531 8768
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