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Account Manager (New Business)

Reference Number: UKL/SAL005
Reports to: Sales Manager
Location: London

 


POSITION FUNCTION:

To generate and actively pursue quality sales leads and opportunities to meet/exceed sales targets, in line with Company guidelines with respect to pricing, products and procedures.

MAIN RESPONSIBILITIES:

  • Identifying areas of new business and proactively working to broaden application of products.
  • Closing sales and meeting/exceeding set sales targets.
  • To account manage customers ensuring pro-active customer service, for repeat business referral.
  • Behaving professionally and ethically in all customer dealings.
  • To build relationships with prospective customers, through to completion of contract, ensuring delivery of services within the scope of pricing and product guidelines.
  • To work with all departments including the Sales Support Team in order to ascertain that service levels are maintained according to the agreed minimum standards.
  • To provide continuous input to the Sales Manager on views and ideas relating to revenue and value increase, with a focus on potential new services and/or new target groups.
  • Provide feedback to relevant departments on the performance of the company as perceived by the customers with a view to improvement.
  • Consistent use of Sales Database and any other reporting as requested by Line Manager.

SKILLS AND EXPERIENCE:

  • Proven B2B sales track record within an IT services environment
  • Proven track record of consistently achieving targets
  • Able to work on several different levels with customers including executive management where necessary
  • Excellent communications skills, both orally and written
  • Having a good grasp of the IT industry and the business of our customers
  • Proficient in Outlook, Excel, Word and Powerpoint.
  • Excellent organisational skills.
  • Sound problem solving skills; a creative approach with the ability to develop new ideas.
  • Experience of providing a responsive, customer focused service.
  • Exceptional time management skills and the ability to prioritise.
  • Ability to produce work to a consistently high standard within tight deadlines.
  • Capability to work independently and as part of a team.
  • Educated to a good level of English & Maths (minimum ‘C’ Grade GCSE or equivalent qualification.

 

PERSON SPECIFICATION:

  • Result oriented
  • Flexible and adaptable, self motivated and a pro-active worker
  • Self starter with a ‘can do’ attitude
  • Able to see the bigger picture of the company
  • Senior presence, able to command respect

Interested?

Please send CV and covering letter to:

Mary Egan - HR Officer UK & Ireland
E: mary.egan@telecity.com
T: +44 207 531 8768

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2 Harbour Exchange Square,
London E14 9GE UK

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Fax: +44 (0)20 7001 0001

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