ArgusCarHire.com

“We know TelecityGroup’s infrastructure and network services provide the secure processing capability for the thousands of transactions per week that go through the CarTrawler e-sales engine.”

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ArgusCarHire.com is Europe’s leading low-cost car hire provider and one of the top five car rental brokers worldwide. In the fast-changing market of travel technology, the company has consistently pioneered new solutions to make it cheaper, quicker and easier for consumers to purchase car rental services online.

Headquartered in Dublin, ArgusCarHire.com developed the first English-language car hire website in Europe in 1996 and is now part of ETrawler, one of the fastest growing travel technology groups in Europe, facilitating car hire access in over 6,000 destinations across 70 different countries. This technology, combined with best value all-inclusive pricing, has secured a growing army of customers searching for the best deals in car hire on the web. The website currently generates over 300,000 bookings, annual revenue of €75 million and more than 4 million unique visitors a year.

Round the clock availability & minimising risk

In 2005 ArguscarHire.com launched CarTrawler, an intelligent booking engine that enables customers to reserve the lowest price car hire deals in just three clicks online. It is vital for ArguscarHire.com to maintain the online presence of the company and the provision of car rental reservations through CarTrawler 24x7, 365 days of the year. In 2003 ArgusCarHire.com selected TelecityGroup to support its underlying network infrastructure and award-winning website in a secure environment. Via its IP Multihome platform, which allows organisations to host their content and infrastructure on multiple Tier 1 carriers simultaneously, TelecityGroup minimises the risk of network down-time for ArgusCarHire.com by guaranteeing high network performance and availability.

The service levels provided by TelecityGroup help ensure that the real-time messaging between ArguscarHire.com and its 350 suppliers is never interrupted. TelecityGroup’s guarantee of uninterrupted service is critical in facilitating constant communication between CarTrawler and its suppliers, thus helping them to maintain the continuity of updates to the CarTrawler intelligent booking system.

“We were looking for a trusted data centre provider offering secure and reliable connectivity to ensure constant availability of our web site to customers worldwide,” says Greg Turley, Founder and CEO of ArgusCarHire.com. “We chose TelecityGroup on the strength of their experience, coupled with their high levels of customer service and engineering support which help to sustain our global online store. We know TelecityGroup’s infrastructure and network services provide the secure processing capability for the thousands of transactions per week going through the CarTrawler system. And all of these benefits come with the simplicity of a single point of contact at TelecityGroup!”

Security standards

“We are also very impressed with the levels of the security provided by TelecityGroup – standards which we would usually only expect to see in the banking industry.”

This high level of security is vital for the provision of a secure service to ArgusCarHire.com’s customers. In fact, nothing less than this level is acceptable in real-time, e-commerce environments.

Turley concludes: “TelecityGroup is highly proactive in the development of its solutions and clearly dedicated to continuously improving the service they give to us at CarTrawler.

“Problem resolution, anticipation and security updates have been important elements to the service provided by TelecityGroup over the last three years. The service provided to CarTrawler by TelecityGroup continues to be efficient and uninterrupted, maintaining the position of ArgusCarHire.com as a leader in car rental technology provision worldwide.”

www.ArgusCarHire.com

Reasons for choosing TelecityGroup

• Wide choice of support services
• Track record in providing data centre services to online retail companies
• 24x7 Engineering support systems
• Resilient power and connectivity solutions
• High levels of security
• Single point of contact

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