Managed Firewall Service

TelecityGroup places security and skilled 24x7 support at the heart of the Managed Firewall Service.

Consultants analyze performance, security, and availability requirements to select the right security platform. When the hardware is implemented, a security policy is developed, based on best practices, and maintained 24x7 to ensure that you receive optimized levels of security around the clock.

Service options:

Managed firewall for single and multi-tiered web infrastructures

A single managed firewall utilizing best-of-breed technology to provide optimized standards of security and platform stability.

Managed firewalls for high availability web infrastructures

• Active-Passive High Availability — provides the ability to secure network access while ensuring continual uptime by using two or more firewall devices. This option ensures redundancy and eliminates a single point of failure.

Managed VPN access

• Site-to-Site — provides managed firewall clients with VPN access between two firewall devices.
• Client-to-Site (remote user VPN) — provides managed firewall clients with a secure connection for their mobile users or telecommuters.

Remotely managed firewalls

We will manage remotely deployed firewalls in any of the above configurations, with multiple connections for fail-over protection.

Features and benefits:

• Available — Active monitoring and full hardware support 24x7 delivers optimised uptime and availability
• Up-to-date — Full maintenance including regular vendor updates and periodic upgrades provides effective protection against new vulnerabilities
• Optimized — Policy reviews and recommendations to assess availability, performance, and security ensures that the firewall is optimized at all times
• Comprehensive — Remote firewall management can provide support for remote or regional businesses with limited technical resources
• Reduces overhead — Integration of VPN access with the managed firewall service reduces network security management requirements, enabling clients to minimize administrative overheads
• Multi-layered — Selected firewall platforms include the ability to deploy application-level security and intrusion prevention technology to further enhance the security environment
• Other services include 24x7 monitoring, reporting, firewall software support, vendor escalation and upgrades, firewall policy reviews, and hardware break/fix.
• Ongoing management of the VPN includes configuration of encryption and authentication, as well as key and/or certificate management.

Supported hardware and software:

• Cisco™ Pix
• Nokia Checkpoint, including software license management
• Fortinet

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